After ten years of service online, the popular bill pay portal doxo now boasts more than 3 million users across the platform. This is in addition to the 45,000 unique billers on the site, representing industries such as healthcare, telecom, finance and banking. doxo has extended its reach exponentially from when it first launched in 2008 as a solution to tedious and old ways of paying bills each month. Following crowdsourcing techniques and abundant research -- including statistics that show the average household pays more than 10 bills each month -- doxo received financial backing from investors such as Mohr Davidson Ventures and Sigma Partners. It then launched online to success, helping consumers pay multiple bills at once via the internet.
doxo expanded significantly in the years to come, adding mobile capabilities, additional payment options, better customer service relations and additional billers. Responding to feedback and complaints, positive and negative comments, doxo grew to meet the precise needs of its customer base. And in return, those users increased consistently, reaching 3 million in 2018 as the Seattle-based company celebrated ten years of service. These 3 million individuals not only reap personal rewards of time savings and convenience by paying bills through doxo, but they only represent an excellent target market for billers to regularly reach for improved customer interactions.
doxo expanded significantly in the years to come, adding mobile capabilities, additional payment options, better customer service relations and additional billers. Responding to feedback and complaints, positive and negative comments, doxo grew to meet the precise needs of its customer base. And in return, those users increased consistently, reaching 3 million in 2018 as the Seattle-based company celebrated ten years of service. These 3 million individuals not only reap personal rewards of time savings and convenience by paying bills through doxo, but they only represent an excellent target market for billers to regularly reach for improved customer interactions.
